Troubleshooting

Enabling More Verbose Logs
Launch OffiSign-In Click on the Help menu at the top Expand the Logs sub-menu Click on Enable Log Collection and then click Yes in the s...
Mon, Jun 6, 2016 at 12:52 PM
Eclipse Client
When a client has Eclipse Client they need to contact Eclipse to have them install the ODBC drivers on the server and the machine hosting OSI. Set Eclip...
Thu, Aug 5, 2021 at 6:54 AM
Fix: Enable the access to network drives from elevated apps running as administrator
Are you comfortable enough editing the registry to change this one value? Enable access to network drives from elevated apps (winaero.com) 
Tue, Jul 19, 2022 at 9:51 AM
Crash on boot: "Configuration system failed to initialize"
Cause A configuration file is corrupted. Solution Delete the broken configuration file and restore the previous version: Open C:\Users\{USERNAME}\Ap...
Wed, Jun 23, 2021 at 9:12 AM